Catalog FAQs

Your password is the last four digits of the phone number associated with your library account. You can reset your password by phone, in person at the Check Out Desk, or in your online catalog account.

Your library account will now use a password instead of a PIN to sign in. You may still see the terms PIN and password used interchangeably on login pages for online learning tools and other digital resources provided by third-party vendors.

Your username will be used for some of the new catalog features, including lists and community features like ratings and reviews.

Yes. Once your username and new password is set up, you can continue to log in with your library card number. You don’t need to remember your username to access your account.

No. A username cannot be all numbers. This is designed to ensure a patron's library card number is not displayed publicly.

Usernames need to be unique across all BiblioCore customers. Some usernames may already be in use.

In the United States, children under 13 are not allowed to enter free-text on websites without parental approval (per COPPA: the Child Online Privacy Protection Act). In the new catalog, youth accounts will instead choose their usernames from a list of color/animal/number options. Once a child turns 13, he or she will be able to select a username and have other free-text options available.

To view your account details:

1. Log in to your account.
2. Click your username in the upper right corner.
3. Under My Borrowing, select Checked Out or On Hold.

Shelves are designed to keep track of everything you’ve read, watched or listened to (Completed Shelf), are currently reading, watching or listening to (In Progress Shelf), or want to borrow in the future (For Later Shelf). Learn more about shelves.

A list is a collection of titles related to a specific topic or idea of your choosing (example: “Favorite Storytime Books” or “10 Best Movies about Baseball”). Lists can be shared with other library users. Learn more about creating listsLearn more about creating lists.

Yes, you can import your existing lists from the classic catalog. Titles will be added to your For Later Shelf:

1. Log into your account in the new catalog.
2. Click your username in the upper right corner.
3. Select the “For Later Shelf” from the upper right-hand menu.
4. Click the “Import List Items” option.

The new catalog includes optional social features that let you rate, review, and share your favorite titles with other users. If you prefer, you can keep your activity completely private by following these steps:

• Log in to your account.
• Click your username in the upper right corner.
• Click My Settings from the drop-down menu.
• Under the Privacy section in the left-hand menu, select My Shelves or My Feed.
• For My Shelves privacy, check the box next to the shelves you want to keep private.
• For My Feed privacy, check the box next to “Mark your activity feed as private."
• Save changes.

Other account information—including checked-out items, hold details, and borrowing history—will always remain private.

Yes, you can enable your reading history in the new catalog. To opt in:

1. Log in to your account.
2. Click your username in the upper right corner.
3. Click My Settings from the drop-down menu.
4. On the My Settings page, under Account Preferences, find the Borrowing History setting.
5. Click Change.
6. On the Borrowing History page, click the toggle to turn borrowing history on or off.
7. Click Save Changes.

After launching a search, switch the Borrow From facet from your library to the Partner Libraries option. This will display search results from all CCS member libraries.

To set or change your preferred pickup location:

1. Log in to your account.
2. Click your username in the upper right corner.
3. Click My Settings from the drop-down menu.
4. On the My Settings page, find the Holds and Pickup Location setting.
5. Click Change.
6. Select your preferred pickup location from the list. You can select up to three locations.

No, most items can be picked up at any CCS library location. But, only if you select a different pickup location when you place your item on hold.

You may return your items to the Rolling Meadows Library using one of the drop off boxes or at the Check Out Desk. Most items can also be returned to any other CCS Library

Just like with the old catalog, your checked-out materials will auto renew if an item is eligible for renewal.