If you place a hold on an item, but you want to wait to pick it up, you can freeze the hold to keep your place in the hold queue. When you are ready to pick up the item, you can unfreeze the hold and pick up the item when it becomes available.
- While logged in to your account, click on “My Bookshelf”
- Select the “Holds” tab
- Select the down arrow next to the “Cancel Hold” button and select “Freeze”
- You will see a green “✓ Frozen successfully” under the “Cancel Hold” button
- To unfreeze your account, Select the down arrow next to the “Cancel Hold” button and select “Unfreeze”
- You will see a green “✓ Unfrozen successfully” under the “Cancel Hold” button